CUSTOMER CARE · CLEAR BEFORE CHECKOUT
Small print,
with big energy.
The practical rules for direct orders on this website: free standard U.S. shipping, prices that include applicable sales tax, U.S. fulfillment and a clear 30-day return path.
Free U.S. shipping, clearly explained.
Free standard U.S. shipping, U.S. fulfillment, address changes, delays and package issues for CasePop website orders.
Read the policy →02 · RETURNS & REFUNDSA straightforward 30-day return policy.
Eligibility, damaged or incorrect items, return shipping and PayPal refunds for CasePop website orders.
Read the policy →03 · PRIVACY NOTICEOnly the data needed to run the store.
How CasePop collects, uses, shares and protects customer and visitor information.
Read the policy →04 · TERMS OF SALE & USEThe rules for using and buying here.
Website use, orders, pricing, PayPal, product compatibility and legal terms for CasePop.
Read the policy →05 · ACCESSIBILITYA store more people can use.
CasePop accessibility commitment and feedback process.
Read the policy →06 · CUSTOMER CAREContact and order help.
Use the support route matched to a TikTok Shop order or a future direct PayPal order.
Contact customer care →Direct-checkout status: the shipping, tax and return rules are now defined. Live payment remains disabled until verified CasePop prices and SKUs, PayPal credentials, merchant launch approval and a verified customer-support contact are in place.