Free U.S. shipping, clearly explained.

Direct website orders can be placed for destinations currently available at checkout. U.S. address eligibility, including Alaska, Hawaii, U.S. territories, APO/FPO/DPO and P.O. boxes, may vary by carrier and will be confirmed before payment or fulfillment.

We confirm delivery details before payment and share tracking when the order ships. Contact customer care before ordering if you need to confirm the fulfillment origin for a particular item.

• Standard U.S. shipping is free on every eligible phone-case order, with no minimum purchase.
• Displayed product prices include any applicable sales tax that we are required to collect; no separate sales-tax line is added at checkout.
• Optional expedited shipping is not currently offered. If it is added later, its price will be shown before payment.

For personalized license plate cases, we email a first design proof within 24 hours after payment to the design email supplied with your order. This is a design-proof timeline, not a shipping promise. We only begin printing after you approve the proof. Please check your inbox and spam folder; you can request changes using the private link in your design email.

Waiting for your approval or revising a design can extend the time before production. Contact customer care if you need help reviewing your proof.

We do not promise a fixed delivery date unless one is shown for the order. Any delivery estimate is an estimate, not a guarantee, and begins after payment and address verification.

When an order ships, tracking information will be sent through the confirmed customer-support channel used for that order. Carrier scans can take time to update.

We maintain a reasonable basis for any shipping estimate we publish. If we cannot ship within the promised time—or within 30 days when no shipping time was stated—we will notify the customer, provide a revised estimate when available, and offer the choice to accept the delay or cancel for a full refund.

A cancellation request is welcome before fulfillment begins. Once an order has shipped, the return policy applies.

Customers must review the delivery address shown at checkout before approving payment. Contact us as soon as possible about an error; we cannot guarantee an address change after fulfillment begins.

For a package marked delivered but not received, first check the delivery area and carrier tracking, then contact us with the order number. For a visibly damaged package, keep the packaging and take clear photos so we can investigate and resolve the issue.