SHIPPING & DELIVERY · UPDATED AUGUST 11, 2026
Free U.S. shipping, clearly explained.
Every eligible direct order includes free standard shipping to a valid U.S. address accepted at checkout. There is no order minimum and no separate standard-shipping charge.
Where we ship
Direct website orders currently ship only to valid United States delivery addresses accepted by PayPal checkout. Service availability for Alaska, Hawaii, U.S. territories, APO/FPO/DPO and P.O. boxes may vary by carrier and will be confirmed before payment or fulfillment.
Website orders are fulfilled and shipped from the United States. We do not currently offer international direct checkout.
Cost and taxes
- Standard U.S. shipping is free on every eligible phone-case order, with no minimum purchase.
- Displayed product prices include any applicable sales tax that we are required to collect; no separate sales-tax line is added at checkout.
- Optional expedited shipping is not currently offered. If it is added later, its price will be shown before payment.
Processing and delivery
We do not promise a fixed delivery date unless one is shown for the order. Any delivery estimate is an estimate, not a guarantee, and begins after payment and address verification.
When an order ships, tracking information will be sent through the confirmed customer-support channel used for that order. Carrier scans can take time to update.
Delays and cancellation
We maintain a reasonable basis for any shipping estimate we publish. If we cannot ship within the promised time—or within 30 days when no shipping time was stated—we will notify the customer, provide a revised estimate when available, and offer the choice to accept the delay or cancel for a full refund.
A cancellation request is welcome before fulfillment begins. Once an order has shipped, the return policy applies.
Address and package issues
Customers must review the PayPal shipping address before approving payment. Contact us as soon as possible about an error; we cannot guarantee an address change after fulfillment begins.
For a package marked delivered but not received, first check the delivery area and carrier tracking, then contact us with the order number. For a visibly damaged package, keep the packaging and take clear photos so we can investigate and resolve the issue.
Need help applying this policy to an order? Visit Customer Care. These store policies are practical operating terms, not a substitute for legal advice; non-waivable consumer rights continue to apply.